Returns & Exchanges
At Madman Shop, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for all items in their original condition.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its unused state.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or post office.
Receive Your Refund
Once our team inspects the returned merchandise, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing